How NOT to Deal With Grievances

I’ve been in business for a few years. I’ve seen biz opps come and go. Some seemed to good to be true…but turned out to be legit. I’ve also met some great individuals…and some that weren’t so great. With that said, let me get to this posts subject: Properly dealing with grievances. A few days ago, I was accused of slandering someone and I would never do something like that. She even mentioned that I would be sued and that the person’s family was alerted to my actions. First of all, I would NEVER do something like that and her actions alone were slanderous against me. I may be a bit abrasive at time, but if I say something isn’t right, I back it up with verifiable facts. But to outright accuse me without presenting facts shows poor judgment and I posted about it in two Direct Sales Facebook groups. One group booted me out without even saying why. Passive aggressiveness isn’t good for business and I respect a person more if they message me and say why they have a grievance with me.

This also brings me to a second incident: A former FB friend helped me to become a Mary Kay Rep. I am very thankful for her assistance and will always remember that (and mention it to anyone whom asks). What ended out business relationship is me posting a message in one of my Direct Sales (DS) groups that I was seeking a FB group that didn’t require an IP (Initial Purchase) and wasn’t a COTM (Consultant Of The Month). She responded with the red angry face and I explained to her why I felt that way. Instead of responding back to me, she blocked my messages, then unfriended me. I found that disturbing because I didn’t disrespect her or say anything hurtful to her. All I did was make a decision that would better my business.

Anyone that knows me offline knows I dislike passive aggressiveness and people that don’t directly come to me with any issues they may have with me. If you would do that to me, then that shows me that you’re not truly business minded. I will respect a businessperson whom comes to me and states why they feel they have a problem with me. I may disagree with them still, but the fact he or she came to me directly is a plus for me. I wished her well and blocked her because I refuse to have that kind of negativity around me. I left any DS groups that were strictly COTM/IP and will thoroughly vet anyone I deal with before I do business with them.

I was taught that if you have differences, then both should sit down and calmly discuss situation. Don’t let your feelings get in the way because that leads to arguments and then I’d be forced to walk away because I don’t argue with anyone. If after a time there is still an issue, you “agree to disagree” and go your separate ways. If I were her, I would’ve immediately contacted the person to settle the dispute in a calm manner and stated why I felt he or she was wrong. Moral of the story: When having a grievance with someone, contact them directly to settle the issue. Don’t get upset because a person decided to do something different or else it’ll cause problems later on. I will always be thankful for her help and I wish her well.

10 Replies to “How NOT to Deal With Grievances”

  1. It is a shame people can’t seem to just ask sometimes, as sometimes it is really something so simple and just a complete miscommunication if only they were to say hey can you explain, please.

  2. I;m really not sure what to say here. I hope you get everything worked out. There’s so many DS companies out there, I wouldn’t worry to much about it. Find another. I used to be in those type groups when it was on yahoo….but really, you don’t need them.

    1. I like Mary Kay and have for many years. My issue is the way she dealt with the situation. I joined these DS groups to network and gain more sales, but I’ve learned that not everyone is truly business minded.

  3. It’s so frustrating when people don’t handle their differences and grievances like a professional. It certainly makes doing business harder.

  4. Contacting the person and settling the issue once and for all is easier said than done but it must be done. It takes a lot of courage to do this, but it will be really for the better.

    1. Even if you “agree to disagree” at least you made the effort to try and settle the dispute. Being passive aggressive is one of my biggest pet peeves and shows that I can’t fully trust your judgment.

  5. I believe addressing the issue with the person privately is always the best route to take whether you have to agree to disagree or not. It may not always be the easiest thing to do, but I don’t like leaving things up in the air.

Leave a Reply

Your email address will not be published. Required fields are marked *